The License Manager Reference Guide is installed with ArcGIS 10.1 License Manager. This can be accessed from Start > Programs > ArcGIS > License Manager > License Manager Reference Guide. More information and assistance for ArcGIS products are available via the ArcGIS Resource Center.
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. For users who currently have a previous version of ArcGIS License Manager and wish to migrate to the latest 10.3.1 version of ArcGIS License Manager, follow the instructions below: 10.0 to 10.3 License Managers If you are currently using License Manager ArcGIS 10.0 through ArcGIS 10.3, view details under the topic. If a Portal for ArcGIS instance will be configured to use ArcGIS License Manager, please also review information in the ArcGIS License Manager for ArcGIS for Portal topic. 9.x License Manager If you are currently using a 9.x License Manager, you first need to uninstall this older version to proceed with the installation of ArcGIS License Manager 10.3.1. License files at version 9 or earlier will not work with the 10.x versions of the License Manager. You will need to first authorize licenses on the license server using the new authorization information sent via email by Esri Customer Service before starting the license service.
Contacting Esri Customer Service If for any reason you are unable to locate your authorization information, you can contact Esri Customer Service and request that it be resent. In the United States, you can contact Esri Customer Service by calling 888-377-4575 or visit the. Outside the United States, contact your local Esri distributor. For information regarding your local distributor, visit the following.
Starting and stopping the License Manager. Launch the ArcGIS License Server Administrator from Start Programs ArcGIS License Manager License Server Administrator. Select Start/Stop License Service in the table of contents using the Start, Stop, or Re-read Licenses buttons to manage the license service.